Southern California Hospital at Hollywood complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, ancestry, citizenship, primary language, sex, sexual orientation, religion, age, marital status, registered domestic partner status, genetic information, medical condition or disability. Southern California Hospital at Hollywood does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
If you need these services, contact your care provider or call the Patient Advocate at (323) 500-5393 (Monday through Friday from 8:00a – 4:30p). For after hours and/or weekends, please contact the Nursing Supervisor by dialing the hospital operator who will be paged overhead.
If you believe that Southern California Hospital at Hollywood has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
You can file a grievance in person or by mail or fax. If you need help filing a grievance, the Quality Management Coordinator is available to help you at (323) 785-1213.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html